Our vision for the future of Nursing Homes in Ireland.

Noel Mulvihill, CEOTLC services are community based and our aim is to offer a service which empowers both our resident and their families to live life at its best in our care.

We appreciate making the decision to come in to long stay care is not an easy one so therefore our staff are available to discuss future needs, Fair Deal whatever the issue so you are reassured that you have made the right decision with the most competent company.

Having worked for 34 years in the public sector and finished at national level in older person services, I am well aware of the latest developments and standards in this area and I share a determination with our team to ensure that we are consistently “best in class” in this regard.

Noel Mulvihill
CEO
TLC Nursing Home Group

13th March 2020

Dear Residents and Families

I wish to thank you all very sincerely for your patience and co-operation since our visiting restrictions began last Friday 6th March. As you know we took these steps as a precautionary measure, given the particular vulnerability of the older person to the COVID-19 virus. Thank you all so much for the kind messages of support and gratitude that you have communicated to staff in the nursing home, they are very much appreciated.

As you know this is a fast-changing situation, but I wanted to reassure you of some of the measures we have taken to protect all of the residents and staff:

1. Our clinical staff have been receiving all of the up to date information from the HSE on a day to day basis and have been vigilant about their hand hygiene practices and infection prevention and control measures

2. Purchasing have been working really hard on ensuring security of the supply of all essential goods like food, medical equipment and personal protective equipment for staff

3. Our housekeeping staff have been increasing the frequency of cleaning and paying particular attention to high risk surfaces

4. Our managers across the TLC Group continue to work on recruitment and rosters to ensure that now in the light of schools closing, that we can ensure adequate staff every day. Staff have responded very positively and we will all work together to make sure that resident care remains our number one priority.

5. We are liaising closely with our GP, hospital and pharmacy partners to ensure that whatever treatment or medicines that residents need are available to them in a timely manner.

6. Activities staff are continuing to provide fun and engaging activities for residents on a daily basis. Staff will facilitate video calls with residents and families wherever possible to ensure you are kept in contact and reassured.

We will continue to update you by webtext and encourage you again to phone the centre rather than turning up to speak with staff. We appreciate this is a difficult time for everyone but please be certain that we are working very hard to minimize the impact of this situation on your loved ones and all our actions are aimed at keeping them safe.

Yours Sincerely,

Noel Mulvihill

Chief Executive

A Warm Welcome to the TLC Group

At TLC Nursing Home Group we aim to ensure that each and every resident, guest, visitor or family member have the choices, dignity and autonomy they deserve, whilst being supported in a caring and professional environment. At TLC Nursing Home Group we aim to provide excellence in care of older people. Facilities are available for both long and short stay residents and respite care. All of the TLC centres also provide Alzheimer’s and end of life care.

We endeavour to offer the best comfort and care to be found anywhere in Ireland with superb accommodation, first class facilities and an excellent team of qualified professional staff.

The ethos of TLC Nursing Home Group is steeped in the principles of wellbeing and we are constantly looking for new ways to meet the changing needs of residents, through innovation. We promote quality of life and independence through a friendly and professional service and we will work to ensure that all residents and their loved ones are treated with respect and dignity while they are receiving care.

We strive for high levels of resident satisfaction and to meet the needs of the residents and surrounding community. We value the diversity of residents and staff and respect the unique dignity of each individual. We are a team of individuals that are dedicated and committed to our shared vision.

We would be delighted to meet you to discuss your needs and you are welcome to call in at any time to visit any of our centres.

 

TLC Nursing Home Group

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LOCATIONS

The TLC Centre, Northwood Park, Santry Demesne, Dublin 9, Ireland.
Phone: +353 (0)1 862 8080
E-mail: santry@tlccentre.ie
Residents Guide: Download

TLC Centre , Straffan Road , Maynooth, Co.Kildare.
Telephone: 01 654 9600
Email: maynooth@tlccentre.ie
Residents Guide: Download

TLC West Ltd., Cooldown Commons, Fortunestown Lane, City West, Co. Dublin
Telephone: 01 468 9300
Email: citywest@tlccentre.ie
Residents Guide: Download

TLC Cara Care, Northwood Park, Santry, Dublin 9
Phone: +353 (0)1 894 0600
E-mail: cccreception@tlccentre.ie
Residents Guide: Download

TLC Carton, Wellview Court, Tonlegee Road, Dublin 5
Phone: +353 (0)1 963 1416
E-mail: tlccarton@
Residents Guide: Download

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