WELCOME TO TLC CARTON
Call 01 963 1416 to arrange a viewing
NEWS & EVENTS
We deal with complaints in accordance with our complaints processes, which are on display in the centre and available to you in written form on request from any member of staff.
If you have complained to us and you’re not satisfied with our decision on your complaint it is open to you to contact the Office of the Ombudsman. The Ombudsman provides an impartial, independent and free service. by law, the Ombudsman can examine complaints about any of our administrative actions or procedures as well as delays or inaction in our dealings with you. The Ombudsman’s remit relates to complaints about actions which occur on or after 24 August 2015. The Ombudsman cannot examine complaints about actions which occurred before that date with the exception of complaints from residents eligible to complain under “Your Service Your Say” (Residents whose place is provided under a contract with the HSE).
Contact details are as follows:
THE OFFICE OF THE OMBUDSMAN
18 Lower Leeson Street
Phone: LoCall 1890 22 30 30 or (01) 6395600
Telephone: 01 963 1416