WELCOME TO TLC CARTON
TLC CARTON – VIRTUAL TOUR
The centre is ideally designed to provide high quality residential care as well as facilitate shorter stays such as respite or step-down care for adults over the age of 18 years. There are quiet rooms and areas for families to visit on all floors available to all residents in the building. In addition, there are large sitting/dining areas on all floors which have a variety of seating arrangements to cater for all resident preferences. Specifically, on the ground floor, screening will be in place to ensure that residents can enjoy a quiet environment if that is their preference. All corridors are fitted with comfortable seating where families and residents can avail of a quiet place to rest or enjoy a cup of tea and/or snack.
Call 01 963 1416 to arrange a viewing
TLC Carton is a purpose-built luxury nursing home designed to meet the individual needs of the older person in pleasant surroundings, whilst facilitating freedom and independence for the more active. TLC Carton is ideally located just off the Malahide Road and close to Beaumont Hospital.
The ethos of TLC Carton is to promote an individualised person-centred approach to care for residents and their families who choose to live in TLC. To ensure that we maintain the centre’s ethos, our staff are recruited, trained and encouraged to develop their potential to the highest standard.
NEWS & EVENTS
We deal with complaints in accordance with our complaints processes, which are on display in the centre and available to you in written form on request from any member of staff.
If you have complained to us and you’re not satisfied with our decision on your complaint it is open to you to contact the Office of the Ombudsman. The Ombudsman provides an impartial, independent and free service. by law, the Ombudsman can examine complaints about any of our administrative actions or procedures as well as delays or inaction in our dealings with you. The Ombudsman’s remit relates to complaints about actions which occur on or after 24 August 2015. The Ombudsman cannot examine complaints about actions which occurred before that date with the exception of complaints from residents eligible to complain under “Your Service Your Say” (Residents whose place is provided under a contract with the HSE).
Contact details are as follows:
THE OFFICE OF THE OMBUDSMAN
18 Lower Leeson Street
Phone: LoCall 1890 22 30 30 or (01) 6395600
Telephone: 01 963 1416