Dear family member
I want to once again sincerely thank all our families for your co-operation throughout this difficult time in trying to manage COVID-19 Virus. Be assured that we are working around the clock to ensure our loved one is safe as we work hard to keep this virus out of the nursing home. Our staff will facilitate video calls with residents and families to ensure contact is maintained.
I realise it is difficult on everyone, but this virus will pass and normal service will return once we all maintain our vigilance and keep our residents safe.
Please do not hesitate to contact us by phone or email if for any reason you are concerned or worried.